Accessibility & Inclusion
Accessiblity
Onsite we provide accessible options for our clients. Some features include:
Ramp to the front door
Parking out the front on site or easy street access
Doorbell to request assistance with the doors
Room 1 near our front entrance features double opening doors to allow chair access
Accessible toilet to allow for extra room and convenience with a wide externally opening door
Curtain room allows for freedom of movement or open style treatment if preferred
Ramp to the back rooms for ease of access
Gym and Pilates downstairs to avoid needing to head upstairs to the Pilates Studio
Inclusion
We value creating and maintaining an inclusive environment where all clients feel respected, welcomed and supported. We believe that embracing diversity and recognising individual differences helps build trust, encourages open communication and ensures that services are tailored to meet each person's unique needs. Creating an inclusive environment not only enhances client wellbeing and engagement but also contributes to better outcomes and a stronger sense of belonging for everyone involved. We highly value client feedback, so let us know if you have any requests or suggestions to improve the space. Some of the feedback we have implemented include:
Providing a children’s play space
Providing the option of skin sensitive soaps
Non-gendered bathroom
Change table for parents
Baby bouncers for the little ones
Bariatric height adjustable chair for comfort
Options to book online or call our friendly reception team to make an appointment
We value your feedback
Call our friendly reception team for a speedy response during our business hours.
Email our Director to provide feedback that is presented at our monthly team meetings.
Chat to our friendly Physios in person while you are in your appointment.
Fill out the below online form to provide your feedback to reception.
This feedback form is sent to reception@prestonphysio.com.au.